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Troubleshooting
Getting started
What is Topsort
Your first steps with Topsort
Key Performance Indicators (KPI) & Analytics
Integrations/API
Getting Started with the API
Catalog Integration
Topsort for Marketplaces
Platform Guide
Login & Account Settings
Campaign Creation - Sponsored Listings, Banners
Other FAQs
Billing & Finance
Optimizing your marketplace
Topsort Guide for Vendors
Platform Guide
Campaign Creation - Sponsored Listings, Banners
Reporting & Analytics
Billing & Finance
Advanced
Performance & Attribution
Attribution
Marketplace Economics
Second Price Auctions
Troubleshooting
Campaigns
Marketplace
Integrations/API
Back to home
Topsort Help
Troubleshooting
Getting started
What is Topsort
Your first steps with Topsort
Key Performance Indicators (KPI) & Analytics
Integrations/API
Getting Started with the API
Catalog Integration
Topsort for Marketplaces
Platform Guide
Login & Account Settings
Campaign Creation - Sponsored Listings, Banners
Other FAQs
Billing & Finance
Optimizing your marketplace
Topsort Guide for Vendors
Platform Guide
Campaign Creation - Sponsored Listings, Banners
Reporting & Analytics
Billing & Finance
Advanced
Performance & Attribution
Attribution
Marketplace Economics
Second Price Auctions
Troubleshooting
Campaigns
Marketplace
Integrations/API
Troubleshooting
I get an error when trying to login
I didn’t get the email invitation to sign up
Why is my campaign is spending, but not driving low or zero purchases?
Why is targeting not showing during campaign creation?
Campaigns
Why are my campaigns not winning any auctions?
Why is my campaign receiving low impressions?
Why is my image being cropped from the right side when I upload it for a new slot?
I am having the ad spent I expected but low or no purchases (could be providing wrong session or opaqueUserId)
If I see products that are not performing well in my campaign, should I deactivate them?
See more
Marketplace
Why isn't my campaign spending any budget?
Why is my campaign spending more than the daily budget limit I set?
Where can I find a recap of all invoices in the interface?
How can I change the invoicing address of my team?
Integrations/API
Troubleshooting Issues with Unbiddable Products in Topsort's Auctions
Overcoming Challenges with Topsort's Proxy Integration: Narrow Auctions Scope and Customizability
How to Resolve Inconsistencies and streamline Events Integration